Resume
Jack Spencer Walton
Section titled “Jack Spencer Walton”Experience
Section titled “Experience”Oracle
User Assistance Developer | New York, NY — June 2026 – Present
- Documented next-generation Oracle Health revenue cycle management (RCM) products across the full product lifecycle, including UX research, component design, UI copy, help documentation, and release notes
- Authored structured content in DITA XML, documenting end-user applications and workflows across complex healthcare systems
- Developed Docs-as-Code workflows on the Process Board, integrating GitLab into the team’s documentation pipeline
- Maintained and developed a library of AI prompts to assist with editorial and documentation tasks
Technical Writer | Kansas City, MO — October 2021 – June 2026
- Interviewed engineers and subject matter experts to develop accurate technical content across complex healthcare domains
- Owned thousands of legacy Cerner RCM documents as copywriter and information architect for hospital and clinic customers
- Drove WCAG compliance initiative across documentation following Oracle’s acquisition of Cerner
- Collaborated with consultants and product owners to translate complex healthcare workflows into customer-facing content
- Contributed to the Cerner Style Guide; proposed treating data as a singular mass noun, aligning usage with tech industry convention over academic style
Undergraduate Research Assistant
University of Missouri – Kansas City | Kansas City, MO
August 2020 – May 2021
- Digitized a 1904 illuminated manuscript held at the Nelson-Atkins Museum of Art
- Transcribed and translated the manuscript from French to English
- Co-authored and published peer-reviewed research in Different Visions
Education
Section titled “Education”University of Missouri – Kansas City
Bachelor of Arts in English Language and Literature
May 2021
- Magna Cum Laude (3.87 GPA)
- Minor in Medieval and Early Modern Studies
Publications
Section titled “Publications”- Joseph Royer’s Homage to Medieval Langres — Different Visions, co-authored with Virginia Blanton
- A Quantitative Analysis of the Royer Didier — Daedalus, University of Missouri – Kansas City
Technical Skills
Section titled “Technical Skills”Languages: HTML, CSS, XML, Markdown, JavaScript
Frameworks & Libraries: Next.js, Astro, Tailwind
Tools: OxygenXML, Vale, Figma, Jira, Confluence, GitHub, GitLab, Vercel, VS Code, SnagIt, Camtasia, Notion
Volunteering
Section titled “Volunteering”English Language Conversation Coordinator
Queens Public Library | Ridgewood, NY
April 2026 – Present
- Designed and facilitated weekly conversation sessions for adult English language learners